ISLAMABAD: Inspector General of Police (IGP) Islamabad Qazi Jameel-ur Rehman has inaugurated the first E-desk at F-6 supermarket to facilitate citizens for online registration of complaints.
Addressing the inauguration ceremony on Wednesday, the IGP said now the citizens could lodge a complaint regarding any mishap without visiting a police station.
Deputy Inspector General (DIG) Operations, Afzaal Ahmed Kausar, Senior Superintendent of Police (SSP) (Operations) Dr Syed Mustafa Tanvir, SP city were also present on the occasion.
The police chief informed that the people just needed to scan their Computerized National Identity Card on the barcode reader, attached with a high-tech machine installed at the e-desk. On receiving the complaint, the personnel on duty would contact the complainant within a short span of time to redress his issue, he added.
Visitors from other cities were also permitted to use the facility the IGP said, adding a feedback option was also made the part of the machine, which would help the police department in bringing reforms.
The applicant could inform the police about any inconvenience by contacting on emergency phone numbers, displayed at the desk, he added. He said more desks were on the cards to improve police performance in the federal capital.
“Islamabad police are committed to serving the masses,” IGP remarked. He appreciated the efforts of SSP and his team, who worked hard for the timely execution of the initiative.
Islamabad police are facing a shortage of personnel, Qazi Jameel-ur-Rehman said, adding that the E-desk will also provide the facility to the police while the problem of shortage of personnel will be resolved soon with the cooperation of the government.
