KARACHI: Sindh Governor Imran Ismail has asked the National Electric Power Regulatory Authority (NEPRA) to conduct an exhaustive audit of the complaints lodged against the K-Electric for excessive billing.
In a letter to NEPR chairman, Governor Ismail said, “On a daily basis, a large section of society is complaining against K-Electric authorities for multiple issues, one out of them is excessive billing.”
Imran Ismail said that if the over-billing claims proved true, the consumers should be refunded their excessive paid amount instantly.
The governor said that it became a nightmare for a common person when he received an exaggerated bill from K.E. as there is a general perception that such a situation has no remedy.
“These complaints are not limited to domestic consumers only, commercial and industrial consumers are also facing similar approaches from KE and voicing against excessive billing at different forums,” the letter read.
The governor asked the NEPRA chairman to take immediate action to resolve the issue in the larger public interest.
On Monday, the Sindh government had decided to register a protest with the federal government over the increase in electricity tariff and overbilling.
As per sources, CM Syed Murad will write a letter to the federal government to appraise it from the reservations of the masses over an increase in tariff and the complaints of overbilling.
Earlier this month, the Economic Coordination Committee (ECC) had approved a price hike in K-Electric tariffs.
The Karachi Electric Supply Company is once again the subject of severe public criticism as the power-generating body continues to irk masses with unannounced spells of load shedding for long hours in different parts of the metropolis.
K-Electric authorities have launched its load-shedding for hours in the city causing great hardships to the citizens even in the hot days.
Citizens complained that they were already bound to remain indoor due to COVID-19 spreading while temperature had now been increased as a result they were facing hardships indoor without power.
The frequent power breakdowns have also deprived many water supplies which propelled residents in a number of areas to stage violent protests.
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